Terms of Service

Last updated: 2026-05-31

These Terms of Service (“Terms”) govern your access to and use of the website https://zenyaai.co and the Zenya AI service (collectively, the “Service”) operated by Musannef (Dutch eenmanszaak, registered with the Dutch Chamber of Commerce under number 42070030). By creating an account or using the Service you agree to be bound by these Terms.

1. Definitions

• “We”, “us”, “our” — Musannef.
• “You”, “your” — the individual or entity using the Service.
• “Generated Content” — themes, copy, images, and other output the Service produces from your inputs.
• “Pro” — the one-time paid licence you purchase to access premium features for the lifetime of your account.

2. Eligibility

You must be at least 16 years old and capable of forming a binding contract under the law of your country of residence. If you use the Service on behalf of a company, you represent that you have authority to bind that company.

3. The Service

Zenya AI is an AI-assisted website and Shopify theme generator. You provide inputs (business brief, product URLs, brand details); we generate content and visual designs using third-party AI models. Output quality, accuracy, and suitability for your specific purpose are not guaranteed; you are responsible for reviewing Generated Content before publishing it.

4. Account

• You must provide accurate registration information.
• You are responsible for safeguarding your password.
• You are responsible for all activity under your account.
• One account per person/entity. Sharing credentials is not permitted.
• You can delete your account at any time at /settings.

5. Acceptable Use

You must not, and must not allow others to:

• Use the Service to create content that is illegal, defamatory, infringing, discriminatory, sexually explicit involving minors, or harmful.
• Generate content impersonating real people or brands without permission.
• Scrape, reverse-engineer, or extract our prompts, models, or proprietary logic.
• Resell or sublicense the Service or Generated Content as a competing AI service.
• Bypass quota or rate limits, including by creating multiple accounts.
• Submit content that violates third-party rights (copyright, trademark, privacy).
• Use the Service to spam, phish, distribute malware, or run any unlawful business.

Violations may result in immediate suspension or termination without refund.

6. Pricing & Billing

• Free tier: up to 3 themes per account.
• Pro: $9.99 one-time (€9.99 in Europe) — a single one-time payment that unlocks lifetime Pro access on your account. No subscription, no auto-renewal.
• Currency is selected by your country: USD outside the EEA/UK, EUR inside the EEA/UK.
• The displayed price is VAT-inclusive where applicable. Stripe Tax calculates and itemises any BTW / VAT / sales tax on the receipt.
• Payment is processed by Stripe. By purchasing, you also agree to Stripe’s Terms.
• We may change the price of future purchases at any time, but anything you have already paid for is not affected.

7. Refunds & Right of Withdrawal

Full details: Refund Policy. Summary: EU consumers have a 14-day right of withdrawal under Article 6:230o of the Dutch Civil Code. By starting to use the Service (including generating a theme) you expressly request immediate performance and acknowledge that, once a theme has been generated using your paid Pro features, the right of withdrawal is lost in respect of that performance.

8. Generated Content — ownership & licence

• You retain ownership of your inputs (brief, product data, brand materials).
• To the extent the law allows, you own the outputs generated for you, and may use them commercially for your own business.
• We retain ownership of the Service, the underlying AI prompts, the templates, the platform code, and the brand “Zenya”.
• AI-generated content is not copyrightable in all jurisdictions; we make no warranty of exclusivity. Other users may receive similar outputs from similar inputs.
• You grant us a worldwide, royalty-free, non-exclusive licence to host, display, and process your inputs and outputs solely to provide the Service.

9. Third-party services

The Service integrates with OpenAI, Stripe, Supabase, Vercel, ScraperAPI, and (optionally) Shopify. Your use of those integrations is subject to their own terms. We are not responsible for their availability, content, or actions. If you connect a Shopify store you also agree to Shopify’s App Store and Partner Program Agreements.

10. AI & output disclaimer

The Service uses large language models that can produce inaccurate, biased, or fabricated content (“hallucinations”). You must review Generated Content for accuracy, legality, and suitability before publishing it. We are not liable for any consequence of using unreviewed Generated Content, including but not limited to factual errors, IP infringement claims by third parties, or regulatory violations on your live website.

11. Service availability

We target high availability but do not guarantee uninterrupted Service. We may perform maintenance, update features, or suspend the Service for security. We are not liable for downtime caused by third-party providers (Vercel, Supabase, Stripe, OpenAI, etc.) or force majeure events.

12. Termination

• You may terminate by deleting your account at any time.
• We may suspend or terminate your account immediately, without refund, for breach of these Terms or applicable law.
• We may terminate inactive free accounts after 12 months of no activity (with email notice).
• Upon termination, your access ends. Personal data is handled per the Privacy Policy.

13. Limitation of liability

To the maximum extent permitted by law, the Service is provided “as is” without warranties of merchantability, fitness for a particular purpose, or non-infringement. To the maximum extent permitted by Dutch law, our total liability for any claim arising out of these Terms or the Service is limited to the greater of (a) the fees you paid us in the 12 months preceding the event, or (b) €100. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or data loss.

Nothing in these Terms limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Dutch law.

14. Indemnification

You agree to indemnify and hold us harmless from any claim, damage, or expense (including reasonable legal fees) arising from (a) your use of the Service, (b) your inputs or published Generated Content, (c) your breach of these Terms, or (d) your violation of any law or third-party right.

15. Changes to the Service or Terms

We may modify the Service or these Terms at any time. Material changes will be announced by email to registered users at least 30 days before they take effect. Continued use after the effective date means you accept the changes. If you do not accept, you may terminate your account before they take effect.

16. Governing law & disputes

These Terms are governed by Dutch law, excluding its conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply. Any dispute will be submitted to the exclusive jurisdiction of the courts of Amsterdam, The Netherlands, subject to consumers’ mandatory right to bring proceedings in their country of residence under EU law.

EU consumers may also use the European Commission’s Online Dispute Resolution platform.

17. Miscellaneous

• Severability: if any clause is unenforceable, the rest stays in force.
• No waiver: failure to enforce a right is not a waiver.
• Assignment: you may not assign your rights without our consent; we may assign in case of merger/acquisition.
• Entire agreement: these Terms plus the Privacy Policy, Cookie Policy, and Refund Policy form the entire agreement.

18. Contact

• Legal: zenyaai@outlook.com
• Support: zenyaai@outlook.com
• Postal: 7776 BA, The Netherlands